FAQ
What is Ypsilon Amsterdam?
Ypsilon Amsterdam is a premium, slow-fashion brand focused on minimal design, responsible production and intentional consumption. All products are made-to-order to reduce waste and overproduction.
How long will my order take to arrive?
Each item is created only when ordered. Standard production and delivery usually takes 7–14 days, depending on your location. Slow by choice, because quality takes time.
How much does the delivery cost?
The delivery for all the countries in the European Union (EU) costs 4,95 €. For an order above 95 €, the delivery is free of charge.
Where are your products made?
Our pieces are printed and produced in Europe through certified eco-responsible partners. This keeps production ethical, traceable and low-impact. For EU compliance assurance, visit: https://mygpsr.eu/t/5931137/76
What materials do you use?
We work mostly with organic cotton, recycled fibres and low-impact inks. Materials are certified where applicable and chosen for longevity rather than trends.
Do you accept returns?
Yes — we offer returns and exchanges within 14 days of delivery, as long as the item is unworn and in original condition. Since we produce on demand, we encourage mindful purchasing.
How do I wash my garments?
To extend the life of your piece, wash cold at 30°C, inside-out, with similar colours. Avoid harsh detergents and tumble drying.
Why made-to-order?
Because sustainability begins before production. We make only what is needed — no stock, no waste, no excess. Every piece exists because someone chose it.
How can I get early access?
Join our mailing list — subscribers receive early access to limited editions, journal entries and future releases.
Still need help?
You can contact us at info@ypsilonamsterdam.com — we answer with care and clarity.