Shipping policy
Shipping Policy
Order Processing
All Ypsilon Amsterdam products are made to order. This means each item is produced only after your purchase is confirmed, allowing us to reduce waste and operate responsibly.
Please allow 3–5 business days for production before your order is shipped.
Shipping Destinations
We currently ship to:
- The Netherlands
- European Union countries
If you are located outside these regions, please contact us before placing an order.
Shipping Times
Once shipped, estimated delivery times are:
- Netherlands: 2–4 business days
- European Union: 7–10 business days
Delivery times may vary depending on destination, carrier delays, or peak periods.
Shipping Costs
Shipping costs € 5,00 per order.
Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to follow your package until delivery.
Customs & Duties
For orders shipped within the EU, no customs duties apply.
Delays & Issues
While we strive to meet all delivery estimates, delays may occasionally occur due to factors beyond our control. If your order is significantly delayed or appears lost, please contact us at support@ypsilonamsterdam.com and we will assist you promptly.
Incorrect Address
Please ensure your shipping address is correct at checkout. Ypsilon Amsterdam is not responsible for orders delayed or lost due to incorrect or incomplete address information.
Questions
For any questions regarding shipping, feel free to contact us at:
support@ypsilonamsterdam.com